Accommodations
- Can I request a late check-out?
Yes, subject to availability. We will do our best to adjust your check-out time to coincide with your departure or transfer, if possible.
- What are the cancellation policies?
We invite you to review our Terms and Conditions, available here.
- What types of accommodations can I book at this property?
We offer rooms ranging from 25 m² to 38 m², suites ranging from 38 m² to 90 m², family suites ranging from 55 m² to 190 m², and our 295 m² Le Kaïla Penthouse, which can accommodate up to 10 adults.
- How can I book a stay at Le Kaïla?
On our website via the “Book” button or by clicking here / By phone at +33 4 79 41 69 30 or by email by contacting our reservations department : reservation@lekaila.com
- What are the booking procedures?
We offer a flat rate that includes lodging and breakfast, with cancellation subject to certain conditions. We also offer cancellation insurance online, which is available in your shopping cart after you select your room and dates of stay.
- Is the hotel near the slopes?
Yes! Le Kaïla offers Ski in / Ski out access from our ski shop, which is directly accessible from the hotel. Once on the slopes, you’re less than a minute away from the main ski lifts in the Méribel Valley and right in the heart of the world’s largest ski area.
- What are the check-in and check-out times at the hotel?
Upon your arrival, your room will be available starting at 4:00 p.m. You can check in and enjoy the facilities as soon as you arrive; our staff is available to assist you with your personal belongings. On the day of your departure, we invite you to enjoy your room until noon so you can make the most of your morning at our hotel. If you’d like to stay in your room longer, please contact our front desk staff to request an extension, subject to availability.
- Is Le Kaïla open in the summer? What are its operating hours?
Le Kaïla welcomes you from early December through early April every winter. In the summer, discover the La Chaudanne Hotel, a charming 4-star property that’s perfect for your summer vacation.
Experience the mountains from a different perspective with hiking, golf, mountain biking, paragliding, swimming, and much more. Our NUXE Spa is also open during the summer season and invites you to enjoy moments of wellness.
Services & Offerings
- Does the hotel offer a concierge service?
Yes, our concierge team is available to assist you with restaurant reservations, activity bookings, or any other needs you may have.
- Is there a luggage storage area on the premises?
In the event of an early arrival or late departure, our concierge team will be happy to store your personal belongings.
- What are the reception desk's hours of operation?
Our front desk staff is available at any time of day; you can find them at the front desk or reach them at 04 79 41 69 20
- What amenities are available in the hotel's guest rooms?
All of our Rooms & Suites feature the following amenities : Queen- or King-size bed. Complimentary minibar & Nespresso machine. NUXE Prestige amenities. Bathrobes, hair dryers, and slippers. Fiber-optic Wi-Fi internet access. Flat-screen TV with EONA interactive system and Chromecast. Balconies and terraces furnished with outdoor seating. Dual-flow ventilation with constant humidity control. Individual safe. “Grander” water softener. For more information, please refer to the descriptions of our various room types.
- Are pets allowed on the premises?
Yes, your pets (dogs and cats) are welcome at our establishment. Please be sure to let us know when you make your reservation so that we can make arrangements for their stay. A surcharge will apply for their stay.
- Is the hotel family-friendly?
Yes, we have many Family Suites with various layout options to best suit your needs. We also have a Kid’s club by LEGO with an activity leader available 6 days a week starting at 2:00 p.m.
- Is the hotel accessible for people with limited mobility?
Yes, our facility meets accessibility standards, and we also have accessible rooms.
- Do you offer gift certificates?
Yes, our teams are here to assist you and work with you to create the perfect gift certificate for your loved ones. We specialize in creating custom gift certificates, which can include a dinner at our restaurants, an aperitif at our lounge bars, overnight stays at our properties, spa treatments, or any other request you may have.
- Do you offer babysitting or child care services?
Le Kaïla features a Kid’s club by LEGO, open 6 days a week with a staff member on hand from 2:00 p.m. to 8:00 p.m. Outside of these hours, our concierge service has a list of trusted babysitters.
Accessibility
- How do I get to the facility?
Access by plane : Méribel is located near several international airports : Chambéry – 95 km – chambery-airport.com Geneva – 135 km – gva.ch Lyon – 185 km – lyon.airport.fr Grenoble – 170 km – grenoble-airport.com
By car : Follow the A43 highway to Albertville. Take the RN90 expressway to Moûtiers. Follow signs for Méribel on the D90 departmental road for 18 km.
Access by train : Moûtiers – Salins-les-Thermes Station Bus service is available from the station.
Access by helicopter : The Méribel altiport, located 10 minutes from Le Kaïla, accommodates helicopters; a hotel shuttle can pick you up for the final kilometer. - Does the hotel offer an airport shuttle?
Our concierge team is available to arrange your transfer from the various nearby airports according to your preferences
- Is it easy to park your car there?
We offer a private garage with a limited number of parking spaces; we encourage you to let our staff know before your arrival to ensure that we can accommodate your vehicle.
- Is the hotel close to the city center?
Le Kaïla Hotel is located in the heart of the resort, just a short walk from the shops and the base of the slopes.
Catering
- Does the property have one or more on-site restaurants?
We offer a variety of dining options, including our Michelin-starred restaurant, L’Ekrin; our brasserie, Le 80; and snacks and 24-hour room service by Laurent Azoulay.
- How can I make a reservation at the restaurant?
Yes, you can do so directly by clicking here (https://bookings.zenchef.com/results?rid=353442&lang=fr) or by contacting us at 0479416931
- What kind of breakfast does the hotel serve, and at what time?
We offer a breakfast buffet with a few à la carte options from 7:00 a.m. to 11:00 a.m.
- What restaurants are near the hotel?
For any restaurant reservations outside the hotel, our concierges are available to assist you and provide information.
Leisure / Exploration / Tourism
- What kinds of activities are offered at the school?
Direct access from our hotel to the ski area’s slopes, a relaxing break in our aquatic area or at our NUXE spa, or a workout in our fitness center are just some of the activities available during your stay. Our restaurants and bars, as well as the Kuba Lounge—our smoking lounge—offer a variety of atmospheres where you can unwind after a day on the slopes of the 3 Valleys. The Ekrin restaurant for a unique gastronomic experience, the Brasserie Le 80 for a festive dinner, Le Kaïla Bar for a cocktail crafted by our mixologist bartenders in a cozy atmosphere, the Chaudanne Bar to quench your thirst in a warm, English-style setting, or the Kuba Lounge for a more private experience, where you can discover our selection of cigars and premium spirits.
- Does the facility have a swimming pool?
Yes, Le Kaïla aquatic area, covering more than 250 m², features a swimming and relaxation pool, as well as an aquamarine water course and a Jacuzzi cave. You can also enjoy a sauna, a steam room, an ice fountain, and our Pool Bar.
- Does the hotel have a spa?
Yes, our NUXE Spa offers multisensory treatments where, session after session, the creams, oils, and massages combine their effects and benefits to relax the body and mind or help you get back in shape.
Six treatment rooms, including three double rooms, for indulgent and relaxing moments with your partner or family. - Are there hot tubs in the rooms?
Yes, some of our suites feature a whirlpool tub and Hammam showers; you can find the specifications for our rooms here.
- Does the facility have a fitness center?
Yes, Le Kaïla and La Chaudanne hotels offer a fitness center equipped with Lifefitness® machines.
Cardio equipment, guided strength training, and free weights will allow you to enjoy an active stay at our hotels. - Can I book my ski passes, lessons, and equipment with you?
Yes, our concierge service is available to help you make reservations for ski lessons, lift tickets, and ski equipment at our ski shop, L’Eskale.
- When is the best time to stay at Le Kaïla?
Every month of the winter season has its own charms. Take advantage of the start of the season and the holiday season to enjoy an enchanting getaway, or stay in January when the slopes are less crowded, leaving you free to focus on the joy of skiing and the winter atmosphere. discover the joy of a family vacation during the February break and the fresh layers of snow that are so characteristic of this time of year, or enjoy the mild weather of May for a more relaxed skiing experience with warmer temperatures and the mountains coming to life as spring arrives
- Is the ski area suitable for all skill levels?
Yes, the 3 Vallées ski area—the largest ski area in the world—offers 600 km of trails across more than 1,500 hectares, reaching an altitude of 3,230 m. With 50% green and blue runs, it offers a wide variety of runs and routes for all skill levels.
- What are the main activities and attractions near the hotel?
Our concierge service is here to help you find out about activities available nearby, from ski lessons to helicopter rides and dog-sledding tours.













